Regional QA Manager- Beverage
Company: Niagara Bottling
Location: Diamond Bar
Posted on: April 18, 2024
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Job Description:
At Niagara, we re looking for Team Members who want to be part
of achieving our mission to provide our customers the highest
quality most affordable bottled water.Consider applying here, if
you want to:Work in an entrepreneurial and dynamic environment with
a chance to make an impact.Develop lasting relationships with great
people.Have the opportunity to build a satisfying career.We offer
competitive compensation and benefits packages for our Team
Members.Regional QA Manager- BeverageThis position is responsible
for ensuring that all Niagara Bottling Product and Package Quality
Standards are communicated to and uniformly followed by their
designated and/or regional bottled water and beverage production
locations. This position reports to the Director of Quality
Assurance. While the plant Quality Assurance Managers within the
assigned region report directly to their Plant Director, they
report functionally to the Regional Quality Assurance
Manager.Essential Functions:Team/ Process AccountabilityProvides
necessary definition, development, and deployment of
product/package quality assurance strategy by addressing all phases
of product development from water quality and injection molding to
the finished package.Aid in the development, publishing, and/or
maintenance of all Niagara Bottling Quality Assurance procedures,
policies, and standards in use at each designated production
location.Coordinate the development and/or implementation of
Niagara Quality Assurance SOPs, policies, and standards through the
appropriate corporate personnel within Niagara Bottling.Ensure that
all in-house Quality Assurance standard operating procedures
(SOPs), policies, and standards are written and/or published with
the intent of assuring that all finished products meet and/or
exceed the product/packaging standards as set forth by Niagara
Bottling, FDA, local state requirements, and the IBWA (bottled
water only).Ensure all designated production locations maintain all
required regulatory information and certifications. (i.e. kosher
certificates, SQF certificates, 3rd party audits, etc).Ensure all
in-house bottled water, beverage analyses, laboratory tests, and
procedures are properly understood and carried out. When required
by a customer, ensure that relative/routine quality and production
documents are forwarded to the customer in a timely manner.Review
chemical usage, storage, and safety practices with each designated
production locations.Work with each designated production locations
to ensure water processing, batching, thermal processing, bottling,
packaging and logistics quality compliance. Ensure compliance and
improvement through GMP auditing and implementation of corrective
actions.Maintain a strong knowledge of food processing and plant
sanitation principles and techniques.When necessary, monitor the
product/package quality as well as GMPs at regional 3PL warehouses
and or re-packs.Value Creation Working with the corporate QA teams
and Plant Manufacturing Directors, ensures delivery against QA
Department goals and objectives. (i.e. meeting commitments and
coordinating overall quality assurance schedule).Work with the
Corporate Quality Compliance Manager and the Corporate Technical
Services Manager to ensure that all regulatory product and source
samples are taken in a timely manner.When necessary, be present at
new bottled water customer start-ups and beverage formulation
and/or reformulation start-ups. Review all beverage formulations,
beverage batching procedures, new mineral formulations, and
packaging requirements prior to the first production of each new
product. Interact with the appropriate Niagara personnel to correct
and/or update the bill of materials (BOMs) when necessary.Review
chemical usage, storage, and safety practices with each designated
production locations. Monitors and enforces safety
requirements.When necessary, review raw material receiving,
storage, and rotation practices within the production locations.
Ensure production locations maintain awareness of aging raw
materials and finished product. Review the handling and storage
practices of partial raw material storage. Ensure only Kosher
ingredients are used by each location.Travel Requirements approx.
50%CollaborationEnsure that our Corporate Consumer Affairs
Department is informed of any updates such as package changes,
product additions, date code format changes, etc.Interacting with
Consumer Affairs, collect the necessary information and/or
corrective actions when customer and/or consumer complaints are
received on products/packages. Work with each production location
to ensure that the complaints and properly investigated and closed
out at the plant level. Review all complaint corrective actions
(CAPA).Work with Customer Quality Manager to assist in the
follow-up, trouble-shooting and resolution of customer issues.When
necessary conduct area tanker wash station audits. Interact with
the Sourcing and Logistics personnel on audit findings and
corrective actions.Innovation/ Continuous ImprovementWorking with
the Corporate Supplier Quality Manager, help to develop/implement
the quality monitoring requirements for beverage and/or bottled
water raw material suppliers. Interact with Niagara Sourcing
personnel to assist with beverage raw material specifications and
compare with Niagara and/or customer requirements.Maximize the use
of Niagara s document control software Master Control, Presage,
Ignition and Infinity QS. Follow up with designated production
locations to ensure all CAPAs are properly handled and closed out
in a timely manner.Forward all necessary information to corporate
personnel for the Quality Scorecard. Review data with each
production location to ensure accuracy and improve performance.Work
with local QA Managers to recommend quality improvement options
and/or Corrective Actions to the Plant Director. Analyzes and
resolves product/package quality issues. Assist workers in solving
product/package quality issues.Customer FocusBe on site at
production locations when necessary to assist with customer visits
and/or audits. Interact with customer s quality assurance
department when samples or technical information is requested.
Redirect any non-quality related questions and/or issues to the
appropriate person in Niagara Bottling.Team Member Development Work
with local Plant Director to assist with hiring, training, coaching
and performance reviews of QA employees. Works with HR for employee
discipline issues, terminations and recruitment.Assist local Plant
Director in building a positive work environment in the QA
Department.Please note this job description is not designed to
contain a comprehensive list of activities, duties or
responsibilities that are required of the employee for this job.
Duties, responsibilities and activities may change at any time with
or without prior notice.CompetenciesExcellent communication skills
at all levels. Ability to influence, support and lead plant QA
Departments and quality teams.Implementation and monitoring of all
quality standards, procedures and policies such as HACCP, GMPs,
SOPs, SPC and Food Safety.Ability to present information and
respond to questions from groups of managers, employees, or
customers.Familiarity with lab safety and the proper handling of
hazardous materials.Strong knowledge of food plant sanitation
principles and techniques.Participate in proactive team efforts to
achieve departmental and company goals.Provide leadership to others
through example and sharing of knowledge.Must be able to make
independent judgments on issues affecting quality assurance
procedures, forms, policies, and standards.Strong organization and
planning skills with ability to multi task.Must work well under
pressure in a very fast paced environment.Understand and support
the customer s business: New product and packaging trends,
ingredient contributions and packaging trends.Microsoft Office,
Word, Excel and OutlookQualificationsMinimum Qualifications:6
Years
Experience in beverage processing/manufacturing including aseptic
productsExperience with GFSI certification standards *experience
may include a combination of work experience and educationPreferred
Qualifications:10+ Years
Experience in beverage processing/manufacturing including aseptic
productsExperience with GFSI certification standards*experience may
include a combination of work experience and educationThis position
embodies the values of Niagara s LIFE competency model, focusing on
the following key drivers of success:Lead Like an OwnerManages a
safe working environment, accurately documents safety related
training, and effectively communicates safety incidentsProvides
strategic input and oversight to departmental projectsMakes data
driven decisions and develops sustainable solutionsSkilled in
reducing costs and managing timelines while prioritizing long run
impact over short term winsMakes decisions by putting overall
company success first before department/individual
successLeads/facilitates discussions to get positive outcomes for
the customerMakes strategic decisions which prioritize the needs of
the customer over departmental/individual goalsInnovACTContinuously
evaluates existing programs and processes, and develops new
initiatives to increase efficiency and reduce wasteCreates,
monitors, and responds to departmental performance metrics to drive
continuous improvementCommunicates a clear vision, organizes
resources effectively, and adjusts the strategy as needed when
managing changeFind a WayDemonstrates ability to think analytically
and synthesize complex informationEffectively delegates technical
tasks to subordinatesWorks effectively with departments, vendors,
and customers to achieve organizational successIdentifies
opportunities for collaboration in strategic waysEmpowered to be
GreatMakes hiring decisions primarily based on culture fit and
attitude, and secondarily based on technical expertiseEngages in
long term talent planningProvides opportunities for the development
of all direct reportsUnderstands, identifies, and addresses
conflict within own team and between teamsEducationMinimum
Required:Bachelor's Degree in Food Science or other related
fieldPreferred:Master's Degree in Food Science or other related
fieldCertification/License: Required:
N/APreferred:
CPO IBWA, HACCP, SQF PractitionerTypical Compensation RangePay Rate
Type: Salary$103,207.00 - $144,490.00 / YearlyBonus Target: 10%
AnnualBenefitshttps://careers.niagarawater.com/us/en/benefitsAny
employment agency, person or entity that submits a rsum into this
career site or to a hiring manager does so with the understanding
that the applicant's rsum will become the property of Niagara
Bottling, LLC. Niagara Bottling, LLC will have the right to hire
that applicant at its discretion without any fee owed to the
submitting employment agency, person or entity.Employment agencies
that have fee agreements with Niagara Bottling, LLC and have been
engaged on a search shall submit rsum to the designated Niagara
Bottling, LLC recruiter or, upon authorization, submit rsum into
this career site to be eligible for placement fees.Niagara Plant
NameCORP-OFFSITE
Keywords: Niagara Bottling, La Habra , Regional QA Manager- Beverage, Executive , Diamond Bar, California
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