Management Assistant - Customer Service Representative
Company: Hankey Group External
Location: Venice
Posted on: April 1, 2026
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Job Description:
Midway Auto Group was named Southern California Top-Rated Places
to Work in 2023 due to many factors including our customer- centric
culture, excellent career advancement and growth opportunities, as
well as a fun work environment centered around team building.
Midway Car Rental is a privately-owned company which has been in
business for over 50 years. Our offices are located in the Los
Angeles area, however we service the areas beyond our central
locations. We take pride in providing top of the line vehicles
accompanied with 5-star personalized service to all of our
customers, these key factors separate Midway from the rest of the
car rental business. RESPONSIBILITIES: Demonstrate exceptional
customer service while applying focused sales techniques to
determine customer needs to enhance their rental experience.
Understand the Ins and Outs of the business with an ownership
attitude. Prepare rental and return documents accurately and
completely. Disclose rates, additional charges, rental terms and
conditions, and obtain proper customer signatures. Be knowledgeable
on vehicle fleet and be able to provide any additional information
necessary regarding option and/or additional services offered.
Assist customers by effectively responding to or resolving customer
service issues. Maintain a professional appearance in both personal
dress and office cleanliness. Perform other customer-related duties
to ensure our service exceeds customer expectations. Process the
Daily Business Report and other revenue reporting functions in an
efficient and timely manner. Perform other duties as assigned by
management. (*May include office/lot cleaning as well as car
washing/vacuuming responsibilities) REQUIREMENTS: 1-2 years of
customer service experience Ability to work in a fast-paced
collaborative environment 6 months of sales experience Require
strong English communication skills, both verbal and written
Extremely high energy level Available to work days, nights,
weekends, and holidays Passion for automobiles and working with the
public Great at multi-tasking Attention to detail and organized
Pass background; inclusive of Pre-Employment Drug Test, SSN
Validation, and Criminal Record Clean driving record with no drug
or alcohol related driving incidents in the last 3 years; No more
than 1 serious moving violation in the last 3 years; No driving
related suspensions or revocation of Driver License within a 3-5
year period. Will be subject to continuous Motor Vehicle Record
(MVR) monitoring Minimum 3 years of licensed driving history
Compensation: $19.50-$21.50 plus Bonus The exact starting
compensation to be offered will be determined at the time of
selecting an applicant for hire and will be dependent on a wide
range of factors, including but not limited to geographic location,
skill set, experience, and education when applicable. Communication
By applying to this posting, you are approving communication via
text messages from Midway Car Rental throughout the application
process. You have the right to opt out of communication via text
messages by notifying Midway upon receipt of your first text
message or by written email to Midway. Company Benefits: Paid
Holidays, Vacations and Sick Days Off Medical, Dental, and Vision
insurances for full-time employees on the 1st month after 60 days
of employment 401(k) participation and Employee Stock Ownership
Plan for employees after 6 months of employment
Keywords: Hankey Group External, La Habra , Management Assistant - Customer Service Representative, Retail - All , Venice, California
