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Information Management Coordinator - Address Desk (Residuals Processing)

Company: SAG-AFTRA
Location: Los Angeles
Posted on: May 18, 2024

Job Description:









Information Management Coordinator - Address Desk (Residuals Processing)



Location

US-CA-Los Angeles


Job ID

2024-2233




Category

Administrative/Clerical



Reports To

DIRECTOR, TRUST & ESTATES



FLSA Status

Non-Exempt



Type

Regular Full-Time



Posted Salary

USD $22.56/Hr.



Salary Range

$22.56-$22.56



Department

Residuals Processing Trust & Estates



Shift

8:00am-4:00pm



Union Representation

Represented



Union Code

OPEIU L537






































Overview









Who We Are SAG-AFTRA is the iconic American labor union that represents approximately 160,000 media professionals. SAG-AFTRA employees support our members and thrive on securing the strongest protections by negotiating the best wages, working conditions, health and pension benefits. We preserve and expand members' work opportunities, vigorously enforce our contracts and protect our members against unauthorized use of their work.













Responsibilities









What You'll Do The Information Management Coordinator (Address Desk) will field incoming call and process paperwork related to residual payments. (This section provides a general summary of the most significant job duties performed. It does not explain in detail every single duty performed.)

Field calls from performers regarding residuals trust related questions.Relay pertinent info for release of funds held in trustProcess address and information updates received via email, fax, mail, NCOA reporting and TRAPSet-up and end date corporations, process and end date Agent Check Authorizations, manage Deed of Gift and Credit Union updates.Process and distribute all mail delivered to departmentOutreach to performers with address and returned mail issuesAssist with other projects as needed.













Qualifications









What You'll Need We want to make sure you're successful. To be considered, you must have: (The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of this job with or without reasonable accommodation, using some other combination of skills and abilities.)
Demonstrate effective skills in the use of PC applicationsMust maintain regular and acceptable attendance at such level as is determined at SAG's sole discretionExcellent 10-key by touch, with accuracy and speed is required.Ability to lift 30-45lbsAbility to work independently and as well as part of a team.Able to communicate effectively in English, both orally and in writingDetail orientedAble to organize, prioritize and coordinate multiple tasks under daily deadlinesAble to work under pressureCapable of taking direction from more than one supervisorSuperlative interpersonal skills: high degree of patience and tact. Must be able to cultivate respectful, strategic and collaborative relationships with people from diverse backgrounds both internally and externallyHave an understanding and awareness of worker rights impacting SAG-AFTRA membersHold one's self and others accountable for a high level of performance and integrity.Must be able to work in a challenging environment where constructive feedback from others is encouragedMust maintain regular and acceptable attendance at such level as is determined at SAG-AFTRA's sole discretionMust be available and willing to work extended hours (and/or overtime for applicable non- exempt positions) per day or per week, including weekends and as SAG-AFTRA determines is necessary to meet its business needsMust be available and willing to travel to such locations and with such frequency as SAG-AFTRA determines is necessary or desirable to meet its business needs MINIMUM QUALIFICATIONS: Education and/or Experience:
High School diploma or equivalentTesting Requirements
Basic skills: spelling, math, grammar and filing - passing score: 76%10-Key testTyping test 35 WPMWord test (basic) - passing score: 76%PHYSICAL REQUIREMENT/WORK ENVIRONMENT: Unless otherwise stated, the work environment is normal and absent of disagreeable elements. Regularly (95%) Sitting, seeing, typing, writing, hearing, talkingRarely (5%) Walking, standing, lifting/moving equipment, climb ladder, bending, reaching, driving. What You'll Get We are a great place to work because we offer:
Pay rate of $22.56/hour in accordance with CBAColleagues that are passionate about what we do and how they contribute to our missionBalance between work and home life responsibilitiesAffordable and comprehensive medical and dental plansGenerous pension plan Employee discounts and perks














Keywords: SAG-AFTRA, La Habra , Information Management Coordinator - Address Desk (Residuals Processing), Executive , Los Angeles, California

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